Welcome to The Home Office Co (“we,” “our,” or “us”). By accessing or using our website at https://thehomeoffice.co (the "Site"), you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these Terms and Conditions, you must discontinue using the Site and our services immediately.
1. General Information
- Company Name: The Home Office Co
- Website: https://thehomeoffice.co
- Email Address: hello@thehomeoffice.co
- Currency: All prices and transactions on the website are conducted in GBP (Great British Pound).
2. Acceptance of Terms
By accessing and using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and to comply with all applicable laws and regulations. If you do not agree, you may not access or use the Site.
3. Changes to the Terms
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site after any modifications indicate your acceptance of the updated Terms and Conditions.
4. Products and Services
We offer a variety of products for home offices, including furniture, accessories, and décor. Availability of products is subject to change without notice, and we reserve the right to discontinue any product at any time.
5. Pricing
All prices on the Site are listed in GBP. Prices are subject to change at any time without notice. We will make every effort to ensure the accuracy of prices on the Site, but we reserve the right to correct any errors, including after an order has been placed. If the correct price is higher than the one displayed, we will contact you for instructions before processing the order.
6. Payment Terms
Payment for products is due at the time of purchase. We accept the following payment methods:
- Credit/Debit Cards
- PayPal
- Other payment gateways as listed on the Site
All transactions are processed in GBP. Any fees imposed by your card issuer or bank for currency conversion are your responsibility.
7. Order Confirmation and Shipping
Once you place an order, you will receive an order confirmation via email. This confirmation does not guarantee that your order has been accepted, as we reserve the right to cancel or refuse orders at our discretion.
We aim to ship orders promptly, and delivery times may vary depending on your location and the availability of the product. Shipping costs will be displayed at checkout. You will be notified of any delays.
8. Returns and Refunds
We offer a 7-day return policy from the date of delivery. If you are not satisfied with your purchase, you may request a return by contacting us at hello@thehomeoffice.co within 7 days. Returned products must be in their original, unused condition and in the original packaging.
Return Process:
- To initiate a return, please contact us at hello@thehomeoffice.co to receive a return authorization.
- You will be responsible for the cost of return shipping.
- Once we receive the returned item and verify its condition, we will process your refund.Refunds:
- Refunds will be processed within 10 business days of receiving the returned item.
- Refunds will be issued via the original payment method.
- Shipping costs are non-refundable unless the product was defective or incorrectly shipped.
9. Cancellation Policy
You may cancel your order before it has been shipped by contacting us at hello@thehomeoffice.co. If your order has already been shipped, you will need to follow the return process.
10. Limitation of Liability
To the fullest extent permitted by applicable law, The Home Office Co shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, revenue, or data, arising from or in connection with your use of our products or Site.
11. Intellectual Property
All content on the Site, including but not limited to text, images, logos, and product descriptions, is the property of The Home Office Co or its licensors. You may not reproduce, distribute, or use any content without prior written consent from us.
12. Privacy Policy
We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, you can contact us at:
The Home Office Co
Email: hello@thehomeoffice.co
Website: https://thehomeoffice.co